Become a UKFCU Member Today!
Joining UKFCU means you’re not just an account holder – you’re a valued member.
Online Banking Enrollment
Enrolling in UKFCU's Online Banking platform is easy and takes only a few minutes.
Before You Enroll
- You will need your UKFCU member number. Please enter only the last 10 digits. For reference, click here.
- Business members will need their business account number (the last 10 digits as above), business name, and TIN/EIN number.
- Internet Explorer is an unsupported browser and will not allow you to enroll in the Online Banking platform.
- Please use Google Chrome, Microsoft Edge, Mozilla Firefox or Safari as your browser during enrollment.
- You must enroll in Online Banking before you can access UKFCU's mobile app.
Accessing Bill Pay
If you need assistance with our Bill Pay platform, we’re here to help. Bill Pay Tutorial videos are available to help guide you through the process.
Should you need additional assistance, you can call our Bill Pay Support Line at 866-321-7215 for Bill Pay specific questions. You may also use the Live Chat feature for troubleshooting if you're already in the Bill Pay platform.
We've put together some helpful documents to guide you. Many common issues are browser-related, and the information below can help you get back on track quickly and easily.
Quicken & QuickBooks Support
With the transition to a new digital banking platform, Quicken and QuickBooks users will need to establish a new connection to online banking. First, you must re-enroll in the new digital banking platform. (Business members can re-enroll here.)
Once enrolled, you will complete the deactivate/reactivate of your online banking connection to ensure that your current Quicken or QuickBooks account is set up with the new connection.
Conversion instructions:
Troubleshooting Tips
If you are experiencing any issues with your Quicken or QuickBooks connection, please review the information below.
Duplicate transfers after reconnecting
If you notice your register is out of balance, or you're being asked to add an adjustment after reconciliation, you may be experiencing duplication of your transaction. Below are tips to help resolve this issue.
- If the duplicate transactions have not been added to the register, they can be deleted individually prior to accepting.
- If the transactions have already been added to the register, they can be deleted from the register individually or in groups.
- If there are too many transactions to delete individually, restore a backup file and download the transactions again.
Top QuickBooks Support Articles
- Online Banking 101
- Update Financial Institution Directory
- Deleting Transactions
- Troubleshooting for Online Banking Setup in QuickBooks
- QuickBooks working with Internet Explorer
- Outdated or Unsupported Browser Message
- Log File Locations
Top Quicken Support Articles
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