Intuit/Quicken/Quickbooks Help

If you need help connecting your Intuit Account, please visit our Quicken and QuickBooks Support Page for a full list of details on how to convert your account to our online banking platform.

How do I enroll in online banking for my business account?

If you have never enrolled for digital banking services with UKFCU and are a business account rather than a personal or DBA account, enroll here. You’ll then enter all required information including member number, TIN/EIN, business name, information about you, and your desired login ID.

Business accounts are not enabled immediately and require Credit Union review prior to approval. New business enrollments will be reviewed each business day and approved accordingly, but you may contact the Credit Union if you need access sooner.

How do I sign up for Online Banking?

To enroll in Online Banking, click the Login button at the top right of any UKFCU webpagelocated in the top right section of our website (for mobile users, please press the hamburger menu at the top right of the screen and select "Login" from the resulting menu). From there, select the Member Enrollment button at the bottom of the screen and enter the required information.

You will then be sent a unique, one-time code. Once you have received and input the code, you will create your password. Make sure to register your device as you login so you don't have to complete the identity verification process each time you log into Online Banking.

For a step-by-step guide on how to complete the enrollment process, view our enrollment video tutorial here

ONLINE BANKING VIDEO LIBRARY

What do I do If I have been locked out of online banking?

If you have been locked out of online banking, you must contact us. For your security, we will lock out anyone who is unsuccessful in multiple attempts to log into your account. We want to verify that it's you trying to access the account and will ask personal information to reset the account login information.

If you have a problem or question, please feel free to contact UKFCU. We can be reached during regular business hours Monday-Friday 9:00 a.m. to 6:00 p.m. and Saturday 9:00 a.m. to 1:00 p.m. by calling 859.264.4200 or 800.234.8528, in person at one of our branch locations or by email at [email protected]*.

*Please Note: email is not a secure means of communication, and confidential information should not be conveyed.