I provided my insurance information when I took out my loan. Why am I being asked to provide it again?

The insurance documentation you provide at loan opening does not typically include the vehicle you are purchasing. Once your new vehicle is added to your existing insurance policy, we will need a copy of the updated insurance declaration page. This can be uploaded through our insurance portal located at MyInsuranceInfo.com, or mailed to us at 1730 Alysheba Way, Lexington, KY 40509.

I received a text message saying, “Insurance verification needed”. Is this legitimate?

Yes, you may receive text messages and letters requesting you upload additional insurance information through our portal at MyInsuranceInfo. We have linked the portal here for your convenience.

How can I skip a payment on my loan?

Members may skip one loan payment, except on mortgages and credit cards, in a rolling calendar year for each loan they have with UKFCU. To get started, fill out the skip-a-pay form below:

skip-a-pay

You may also skip a payment using online banking and mobile banking. Go to the "Services" tab and select "Skip-a-Pay" and complete the required fields to skip your payment.

To be eligible:

  • Members must be in good standing on all accounts
  • Loan must be open for at least three months
  • $29.00 fee will be charged when using skip-a-pay
What insurance requirements do you have for auto loans?

When you have an auto loan with UKFCU it is required that you carry full coverage that includes comprehensive and collision for the value of the loan. If you need to provide UKFCU with your insurance information, you may upload your policy on the MyInsuranceForm portal. Please make sure your insurance provider has UK Federal Credit Union listed as the lien holder on your insurance policy. 


As a member of the University of Kentucky Federal Credit Union, you get a discount at many businesses. Be sure to mention you are member in order to receive your discounts.

Some of those benefits include:

Protect your car and home with customized insurance from Liberty Mutual. We'll help you select the right coverage and get the discounts you're eligible for. We offer many ways to save based on important life events as well as Multi-Policy and Multi-Car Discounts. And as a University of Kentucky Federal Credit Union member, you could receive exclusive savings for even greater value.1

Call Joey Doom at (859) 223-1313 or visit Liberty Mutual Auto & Home Insurance

Discount: 10% off to UKFCU members.*

We also can provide a discount on Renters insurance.

Go to our member benefits page to learn more about the discounts you can receive as a member of UKFCU.