phone 24/7 Call Center

Not everything happens during business hours. UKFCU understands that you may have questions or need help after hours. That’s why we offer a call center 24 hours a day, 7 days a week, where you can get information and answers at the time you need them.

Experienced credit union professionals staff our call center. They are ready at any time to help with your financial needs, including:

  • Making loan payments
  • Obtaining balance information
  • Transferring funds between accounts

Contact the UKFCU Call Center at 859.264.4200 or 800.234.8528

share Shared Branching

UK Federal Credit Union members can perform transactions just as if they were at UKFCU at thousands of locations nationwide. Whether you are at work, home or your favorite travel destination, UKFCU is always nearby. Anywhere you see the CU Service Center logo you can conduct a range of transactions, such as:

  • Deposits
  • Withdrawals
  • Loan Payments
  • Make transfers between accounts
  • Purchase money orders, travelers checks and official checks*
  • And more!

To take advantage of this service, when you enter a shared branch you only need to bring:

  • Your home credit union’s name
  • Your account number
  • Valid government-issued photo identification, i.e., State Driver’s license, US Passport

Shared Branching Locations

*May not be available at all outlets.

More Fee-Free ATMs


UKFCU members have access to nearly 30,000 ATMs nationwide FREE of charge! Find an ATM near you!



Alliance One is a network of credit unions in 22 states that do not surcharge members of the network. Visit Alliance One to find ATMs near where you live or may be visiting. UKFCU members will not incur a surcharge.



UKFCU members can always find the nearest participating Allpoint surcharge-free ATMs using the Allpoint ATM locator online or by downloading the free Allpoint mobile app. And once at the store hosting an Allpoint ATM, look for the green Allpoint logo.